Help, before and after you order.

Most print problems start with the file. Here's how to get yours right — and how to reach us if something isn't.

Common questions

What file format should I supply for print?
Supply a print-ready PDF with 3mm bleed, text and logos kept inside the safe area, and images at 300dpi. Full specifications are on our file requirements page.
Do you check my artwork before printing?
Yes. Every file is preflighted for bleed, resolution and colour before it goes into production, and we contact you if anything needs changing.
How do I track my order?
Sign in and open My orders to see live production and delivery status, including tracking links once your job has shipped.