Terms of Service

These terms govern your use of copiaprint.co.uk and any orders you place with Copia Print ("we", "us", "our"). By placing an order you agree to be bound by these terms.

1. Placing an order

An order is accepted when we send you an order confirmation email. You are responsible for checking artwork, spelling, colours, sizes and quantities before approving your order. Once production has started, orders cannot usually be cancelled or amended.

2. Pricing and payment

Prices are shown in GBP and include VAT where applicable. Payment is taken in full at the time of order via our payment processor. We reserve the right to correct pricing errors before your order enters production.

3. Artwork and files

You confirm that any artwork you upload is your own work or you have the necessary rights to reproduce it. We are not liable for print output that faithfully reproduces artwork supplied by you, including colour variance from screen to press.

4. Delivery

Delivery times shown are estimates and start once artwork is approved. Risk passes to you on delivery. See our Delivery page for full details.

5. Returns and refunds

Every Copia Print order is printed to your specification, so we can't accept returns or cancellations for a change of mind once production has started. This does not affect your statutory rights.

6. Faulty or damaged items

If anything arrives faulty, damaged or not as ordered, contact us with photos and we'll reprint or refund the affected items at no cost to you, including delivery. You won't usually need to return the items.

7. Liability

Our total liability for any order is limited to the value of that order. We are not liable for indirect or consequential loss. Nothing in these terms limits your statutory rights as a consumer.

8. Governing law

These terms are governed by the laws of England and Wales.

Contact

Questions about these terms? Email hello@boultondigital.uk.